Website Whoops!

As some may know, we run and manage our own website, and we recently had an issue where the theme wouldn’t update due to an incorrect php version, which probably means as much to you as it did to me!

Having worked out how to update the php we then got an error about our sql. Having worked out how to fix that, it appears we then broke our theme a little bit, so the headings look nasty, and probably some other stuff is broken too!

Rest assured, we are much better at lodging visas than we are managing our own website! 🙂

Touch wood, it will be sorted soon, and perhaps will run faster once it’s fixed!

Website Woes

Unfortunately we have been having some intermittent problems with our website.

We developed the site ourselves using WordPress, and for the first few years it has been largely trouble free, but for some reason it’s been having multiple problems this year. The main issue seems to be our fancy-dancy home page breaking, but we have also noticed things like our contact details and number resetting.

Please bear with us, the developer of the original theme is doing a great job dealing with their hundreds of annoyed clients, and while they seem to be fixing the theme, some of those fixes seem to break things further!

Working from Home

After using a couple of offices in the city for the last 5 years we have decided that it make no sense to pay thousands in rent when we really only need the offices for meetings. If we keep on working in the city offices we will need to put up our fees, which we don’t want to do.

There are some positives from this plan.

We now don’t spend as much on public transport, and we are reducing the crowding on the trams and in the city centre.

We also are able to spend time with our two cats. I can’t emphasise enough the sanity balancing properties of the cats, when you have a difficult case there’s nothing like a happy cat to make you forget the dramas!

There are also some negatives.

It’s been harder to arrange meetings with clients. Right now we are using a friendly office in the city centre for some meetings, as well as meeting in coffee shops, and sometimes visiting our clients at their offices.

Hopefully we can make it work, as if we can’t then we need to put up our fees to cover the costs of the offices.

Back for 2020

We are officially back, and will be working through our caseload in this first week back to focus on urgent cases and time critical cases. We hope to clear up the backlog from the holidays this week and be back to normal by Monday the 13th.

We have a few news stories to follow this year, including a report on last year, some predictions for this year, some assessment of current pathways, and best of all our upcoming birthday party for our existing clients!

Please also note, our website seems to have lost some of it’s images and functionality. While we will be fixing it, we need to focus on our clients and their visas for now! 🙂

All the best for now, and we hope we can help more people get their temporary and permanent visas this year, and for a lucky few, their citizenship.